We are here to help

Tell us what you need

For an invitation, payment, or partner-account question, send the essential details so the case can be followed clearly.

Email

Include an order number or invitation link when available, but never send your password, card details, or sign-in codes.

hello@ondate.app

Before sending

  • Payment issue: include only the order number and payment method.
  • Invitation issue: include the link and the step where you got stuck.
  • Content report: include the link and a clear reason for the report.

Important

WhatsApp is not required to complete a purchase. Any additional support channel will appear in the platform after it is officially approved.